All use cases

Public Page Image Fraud Review

This automation retrieves a configured public Pinterest page, extracts image URLs, sends the images for OCR analysis, and compiles the findings into a report. It then creates a support ticket and emails the analysis so an analyst can review and flag potentially malicious content.

Web

Analysis

Ticketing

Notification

Trigger

A configured public Pinterest page URL initiates the workflow.

Outcome

A Zendesk ticket and email notification are produced with the page URL, extracted image details, and OCR analysis results for analyst review.

Trigger

A configured public Pinterest page URL initiates the workflow.

Outcome

A Zendesk ticket and email notification are produced with the page URL, extracted image details, and OCR analysis results for analyst review.

Before

An analyst would likely retrieve the public page, locate image URLs, submit images for OCR, and copy the resulting text into a report. They would then create a support ticket and send a separate notification to stakeholders, switching between page data, analysis results, ticketing, and email tools.

How it works

Retrieve the configured public page and extract image URLs from its contents.
Submit the image data for OCR and assemble the page reference and detected text into a report.
Create an analyst ticket and send an email containing the analysis and content-removal reference.

Workflow details

Page retrieval: The workflow starts with a configured public Pinterest page URL and retrieves the page contents for analysis.
Image extraction: It identifies image URLs found in the retrieved page data and prepares them for text analysis.
OCR analysis: The image content is submitted to an OCR service to detect and return text that may help assess suspected fraud or abuse.
Report preparation: The page URL and OCR findings are assembled into a structured report, including a reference for removing the identified images.
Analyst handoff: The report is placed into a Zendesk ticket for analyst review, and an email notification is sent to the designated recipient with the page and image details.

What changed

Page retrieval, image extraction, OCR submission, report assembly, ticket creation, and notification now occur in one connected sequence. Analysts receive a prepared Zendesk record and email notification rather than assembling the evidence and handoff themselves, while the decision to flag content remains with the analyst.

Work removed

Manually retrieving the public page, locating and copying image URLs, submitting images for OCR, transcribing or assembling OCR findings, creating the analyst ticket, and sending the notification email.

Expected outcome

Each run produces one standardized analysis handoff and removes at least four recurring manual handoffs across evidence collection, OCR review, reporting, and notification.

Connected tools

Mindflow HTTP

Mindflow Send Email

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