Automated SIEM Alert Ticketing

Automated SIEM Alert Ticketing

Automated SIEM Alert Ticketing

This automation searches Logz.io for severe Falco security events, retrieves the logs associated with each event, and creates a Jira issue for every result. It replaces manual alert investigation and ticket creation with a consistent security-operations handoff.

Security Monitoring

Threat detection

Investigation

Ticketing

Trigger

A configured search for severe Falco security events in Logz.io initiates the workflow.

Outcome

A Jira Bug issue is created for each returned security event using information from its associated logs.

Trigger

A configured search for severe Falco security events in Logz.io initiates the workflow.

Outcome

A Jira Bug issue is created for each returned security event using information from its associated logs.

Before

Security personnel likely searched for severe Falco alerts in the SIEM, opened each event, and looked up the logs that triggered it. They then copied the relevant information into separate Jira Bug issues, repeating the process for every alert.

How it works

  1. Search Logz.io for configured severe Falco security events within the specified time range.
  2. For each event, retrieve the logs associated with the alert.
  3. Create a Jira Bug issue containing the event-related information for follow-up.

Workflow details

  • Event search: The workflow searches Logz.io for security events matching the Falco search term and severe severity within the configured time range, returning up to 25 events sorted by severity and date.
  • Evidence retrieval: It processes each returned event individually and looks up the logs associated with that specific security event, retrieving up to 10 matching log records.
  • Ticket preparation: The workflow uses the event-related log information to prepare an issue for the corresponding security alert.
  • Jira handoff: For every processed event, it creates a Bug issue in the configured Jira project, providing a repeatable destination for security-event follow-up.
  • Operational result: Security teams receive one Jira issue per returned event instead of having to search for supporting logs and create tickets manually.

What changed

The event search, supporting-log lookup, and Jira ticket creation now happen as one automated workflow. Each returned security event is routed into a Jira Bug issue, reducing the handoffs required before a team can begin follow-up.

Work removed

Manually searching for severe Falco events, looking up the logs behind each alert, copying alert information, and creating a separate Jira Bug issue for every event.

Expected outcome

One Jira issue is produced per returned security event, with at least two manual lookup actions removed per event: finding the alert and retrieving its supporting logs.

Connected tools

Less busywork. More possibility.

Let your agents handle the routine. Make room for what comes next.

Automation intelligence, delivered monthly.

Product releases, automation playbooks, and security research โ€” straight to your inbox. No spam, unsubscribe anytime.

ยฉ 2026 Mindflow โ€” All rights reserved.

SOC 2 Type II
ISO 27001
GDPR
France 2030
Bpifrance
รŽle-de-France

Less busywork. More possibility.

Let your agents handle the routine. Make room for what comes next.

Automation intelligence, delivered monthly.

Product releases, automation playbooks, and security research โ€” straight to your inbox. No spam, unsubscribe anytime.

ยฉ 2026 Mindflow โ€” All rights reserved.

SOC 2 Type II
ISO 27001
GDPR
France 2030
Bpifrance
รŽle-de-France

Less busywork. More possibility.

Let your agents handle the routine. Make room for what comes next.

Automation intelligence, delivered monthly.

Product releases, automation playbooks, and security research โ€” straight to your inbox. No spam, unsubscribe anytime.

ยฉ 2026 Mindflow โ€” All rights reserved.

SOC 2 Type II
ISO 27001
GDPR
France 2030
Bpifrance
รŽle-de-France
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